App Support

This page provides support information for mobile applications published by Rase Solutions Inc on the Apple App Store and Google Play.

Getting help

For any question, issue, or feedback about one of our applications, email info@rasesolutions.com. Please include:

• The name of the application
• Your device model and operating system version
• A description of the issue and, if possible, the steps to reproduce it

We respond to support requests within one to two business days.

Reporting bugs

Screenshots or screen recordings help enormously. If an issue involves a crash, letting us know roughly when it happened allows us to match it with diagnostic reports.

Privacy and data requests

Data handling for each application is described in its store listing and our Privacy Policy. To request access to or deletion of data associated with an application account, email info@rasesolutions.com from the address associated with your account.

Feature requests

We genuinely read them. Many of the best improvements to our applications started as a user email.